Dezigner Lane – Terms and Conditions

Welcome to Dezigner Lane. These Terms and Conditions outline the rules and regulations for the use of our services.

  1. Introduction

By engaging Dezigner Lane for any service (website builds, social media management, design work, or related services), you agree to these Terms and Conditions.

  1. Services

We provide:

  • Website Design, Development & Maintenance
  • Social Media Management & Content Creation
  • Design Work (branding, artwork, graphics and related services)

We may refer clients to other developers or service providers who are not affiliated with Dezigner Lane. If you choose to work with one of these external providers, please note that we are not responsible or liable for their work.

  1. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information, including content, images, branding assets, and approvals.
  • Ensure they have the rights, licences, or permissions to use any third-party material supplied.
  • Meet deadlines for providing assets and feedback, as delays may impact schedules and costs.

Dezigner Lane is not responsible for copyright or trademark infringement resulting from client-provided materials.

  1. Fees and Payment

All deposits and advance payments are strictly non-refundable.

4.1 Website Builds & Maintenance

  • A 50% non-refundable deposit is required upfront to secure scheduling.
  • The remaining 50% is payable before launch, transfer, or go-live.
  • Annual maintenance contracts are payable in advance and are non-refundable.

4.2 Social Media Management

  • Social media retainers/management fees are payable upfront each month, unless otherwise agreed in writing.
  • Payments are non-refundable. Work will only commence once payment has cleared.

4.3 Design Work

  • A 50% non-refundable deposit is payable upfront.
  • The remaining 50% must be paid before final artwork or files are handed over.

4.4 General Payment Terms

  • Payments must be made by the due dates agreed.
  • Late payments may result in suspension of services.
  • We reserve the right to charge interest of 1.5% per month on overdue balances.
  1. Confidentiality

We will not disclose any confidential information about the client or their project without permission, and will take reasonable steps to safeguard client information.

  1. Termination
  • Either party may terminate a contract with written notice.
  • If terminated by the client, payment is due for all work completed up to the termination date.
  • All deposits and advance payments remain non-refundable under all circumstances.
  1. Intellectual Property & Copyright
  • Clients warrant that they own or have the right to use all materials provided to Dezigner Lane.
  • Upon final payment:
    • Clients will own the final deliverables created by Dezigner Lane (designs, websites, graphics, etc.).
    • Dezigner Lane retains ownership of working files, concepts, or unused drafts unless otherwise agreed.
  • We may retain copies of final work for portfolio or promotional purposes, unless expressly prohibited in writing.
  1. Limitation of Liability

While we take care to provide high-quality work, Dezigner Lane is not liable for:

  • Errors or issues arising from third-party services (e.g., hosting providers, plugins, social platforms).
  • Losses or damages, including indirect or consequential losses such as lost profits or business opportunities.
  • Delays caused by clients not supplying information, feedback, or approvals on time.
  1. Governing Law

These Terms and Conditions are governed by and construed in accordance with South African law.

  1. Changes to Terms

We may revise these Terms and Conditions at any time. Updates will be published on our website and will take effect immediately.

  1. Contact

For questions about these Terms and Conditions, please contact us at:
accounts@dezignerlane.com

Web, Social Media & Design Contracts – Additional Terms

About This Contract

This agreement is designed to protect both parties. It applies to all ongoing and future work between Dezigner Lane and the client. Signing, or payment of a deposit or retainer, confirms acceptance of these Terms.

Communication & Deadlines

  • Clients must be available to provide feedback, approvals, and required assets.
  • Deadlines can only be guaranteed if clients meet agreed schedules.
  • Delays caused by clients may result in additional fees or rescheduling.

Scope & Revisions

  • Work will be delivered according to the brief and quotation.
  • Two rounds of revisions are customary unless otherwise agreed. Additional revisions or changes to scope will be quoted and billed separately.

After Delivery

  • Websites: Training and technical support may be provided if specified in the contract. Maintenance contract are a separate service.
  • Social Media: Monthly performance reports may be provided if included in the retainer. Strategy and deliverables are based on agreed briefs.
  • Design Work: Final files will only be delivered once full payment has been received.

Acceptance

By paying a deposit, retainer, or invoice, or by instructing Dezigner Lane to proceed with work, the client acknowledges and accepts these Terms and Conditions.